While there is a myriad of information available on-line as indicated below, you may still have questions about your plan or specific coverage. Reach out to Aetna Member Services at 800-367-6276. If you 65 or over, make sure you select the Medicare option when presented at the beginning of the call. If you still have questions or there are additional concerns regarding your plan or coverage, reach out to the HQ Benefits Administration group at benefits@aafes.com or by calling 800-519-3381 Monday – Friday between 0900-1500 hours, Central.
If you need information regarding other benefits, such as a phone number for your long-term care provider or information on how to reach the annuity provider …
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