There have been changes over the years to the Long-Term Care plan. Here is the contact information for each program. Retirees must maintain premiums to continue long-term care benefits. Reach out to the appropriate plan provider to obtain a copy of the actual plan.
Aetna Long Term Care (LTC)
1-800-537-8521
Note: The Aetna Long Term Care plan was converted to Prudential Long-Term Care, BUT at the time of conversion, participants were given an option to maintain the Aetna plan.
Prudential Long-Term Care (LTC)
1-800-732-0416
Note: There are no new enrollments for the Prudential plan, but anyone that has the plan can continue coverage by maintaining premiums.
Federal Long Term Care Insurance Program (FLTCIP)
1-800-582-3337
LTCFEDS | The Federal Long Term Care Insurance Program (FLTCIP)